FAQs

Yes all our workmanship is fully insured, we have full public liability insurance. You won’t have to worry about a thing

We generally like to allow 1 – 2 hours as each door behaves slightly different from the last, but we keep you updated along the way to avoid interrupting your schedules

We like to say same day or same week repairs from when you make contact with us. We hate having to wait for weeks for tradesmen at our own homes so we strive to provide an instant service within the same week that fits your schedule.

We offer cash, EFTPOS and Bank Transfers. You receive an invoice so you have a record for warranty and to see what works were conducted

Of course! 10%….15% if you throw in a cup of tea for our technician!

We offer a 10 Year Warranty on our track installations and a 3 – 5 Year Warranty on our rollers.

At this stage we don’t fix or replace glass, but we can refer you onto a trusted partner company that does, just ask!

We don’t fix electronic doors, garage doors or internal cavity doors.

Definitely, we can give you a spot on quote with a few photos and the price remains at that quote once agreed upon. That way you get a reliable, honest quote quickly without having to wait days for someone to attend inside your home, only to make you feel uncomfortable about pricing.

From as low as $300, we can have your door better than new again. You’ll know what you’re paying before the job starts, no cheeky additions when the invoice arrives!

Not a problem, there’s no need to tear any framework or anything involving pulling your doors apart! We can put down a stainless steel cover track over the top like capping a tooth! No visible screws needed, just a shiny new track instead!

This doesn’t mean your lock is broken, it usually means the wheels have broken or worn down putting the door out of its alignment, thus putting the lock out of alignment too. With our adjustable double rollers we can match your door back up with the frame correctly, even if the entire framework has slightly shifted and have everything working properly again without wasting money on a locksmith.

Things like dog hair, salt and sand damage your sliding door wheels, which are normally made of plastic. These have an average life of 3-4 years, especially if you live on the coast. As the debris builds up, your plastic wheels wear flat and the door starts sliding on them, instead of rolling. The wheel will eventually wear down to the metal hub, which then cuts in the soft aluminium.

There are 84 different sliding door systems in Australia. Each using different methods of installation and doors are fitted with different sized wheels. The Miracle Track is designed to fit all of these. Once we are finished, your door should slide better than new.